Shipping policy

Effective Date: January 1, 2026

Thank you for shopping at Made in Anime. This Shipping Policy is intended to provide you with clear and transparent information about our shipping procedures and conditions.

Made in Anime operates from Spain and ships orders through logistics partners and fulfillment centers, enabling international delivery.

Order Processing Time

All orders are processed within approximately 1 to 3 business days (Monday through Friday).

Orders are not shipped on weekends or national public holidays in Spain.

During periods of high demand, processing times may be extended. In the event of significant delays, you will be notified by email.

Shipping Rates and Delivery Times

Shipping costs are automatically calculated and displayed during checkout, before completing your purchase.

Standard / Express Shipping:
- Estimated delivery time: Between 10 and 21 business days, depending on the destination.
- Cost: Free.

Delivery times are estimates and may vary due to circumstances beyond Made in Anime's control, such as logistical delays, customs inspections, or transportation issues.

International Shipping

We offer shipping to almost every country worldwide. Depending on your location, Made in Anime works to ensure that your order is delivered directly to the address provided.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email containing the corresponding tracking number.

Tracking information is generally activated within 48 hours after shipment.

Customs, Duties, and Taxes

Made in Anime is not responsible for any customs duties, taxes, customs fees, or other charges imposed by the authorities of the destination country.

Any such charges, if applicable, are the sole responsibility of the customer.

Damaged or Lost Orders

If your order arrives damaged or encounters any issues during transit, please contact us as soon as possible so that we can resolve the issue with the relevant shipping carrier.

Returns and Refunds

For detailed information about returns, exchanges, and refunds, please refer to our Return and Refund Policy.

No refunds will be issued for orders that have not been collected by the customer. However, if you still wish to receive your product, we can arrange a new shipment. In this case, please contact us.